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When Is The Delivery?
We will make sure your item will be shipped within 1 working day upon order confirmation. Shall there is any delay, we will get in touch with you ASAP.

What Is The Courier Service?
Our first choice is Poslaju. However we may choose other courier services in few circumstances; cost effective, reachability

Where Is Your Shop?
We have 4 branches located in Kelantan. If you wanna visit us, you are more than welcome to do so. Please check this link for our contact number.

Who Is The Owner?
This shop is owned by Monaliza & Mastura Enterprise Sdn Bhd. We have appointed Bit C Enterprise Sdn Bhd (1217787-X) to operate and manage Monaliza Online's Experience (this website).

What If I Want To Buy Offline?
We wYou can place order via a website and pick up from our available stores. The price for ONLINE MAY DIFFER from offline. The price in Monaliza.my does not reflect the price in the outlets. Customer can only claim the price shown in monaliza.my if the order has been successfully placed in monaliza.my. Customer CANNOT use the price in monaliza.my as a reference to purchase the product in any Monaliza's outlets.